Our services

Our project approach

At FuturSkill, we know that every project is different. That's why we bring customized and innovative solutions according to your specificities. We take into account the different elements that make your project unique: company size, training issues, organizational complexity, business processes, stakeholders involved. We provide your project with a dedicated team of experts with the ability to master both the technical dimension and the business challenges of your project:

  • Support before, during and after the project
  • Costs and deployment deadlines always under control
  • Customized solutions to suit your specificities and challenges

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Long-term support

Our functional and business consultants support you throughout the project to align Syfadis Experience's functionalities with your educational strategy and the business processes of your organization. This project management is delivered in the form of collaborative workshops, during which we work with your teams to synchronize the Syfadis Experience platform with your targeted organizational scheme, for a successful deployment of your digital learning solution.

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Hosting & data security

The FuturSkill's SaaS solution is based on the expertise of its key partner Claranet, specialized in the outsourcing of critical applications and digital transformation. The solutions proposed by FuturSkill are ISO 27001 certified for outsourcing and hosting.We attach particular importance to the confidentiality and data security of our customers and users of our solutions. In particular, all our security measures are in line with ManpowerGroup's Global Risk and InfoSec program.

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We respect our data

This strategic challenge for ManpowerGroup (and FuturSkill as a subsidiary) translates globally through the implementation of the Global Privacy Policy.

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Support

The goal of our support team is to guarantee you, throughout the use of your Syfadis Experience platform, an operational, reliable and efficient solution. Our support division provides the following services:

  • Progressive maintenance
  • Corrective maintenance
  • Functional solution support

Our online support center is available Monday to Friday to provide you with practical and prompt answers to your various requests.

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Syfadis Academy

Syfadis Academy enables Syfadis Experience platform administrators to keep up-to-date with all the latest news, and to access online training, video tutorials and documentation on our modules.